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Improve the back office performance of your hotel.
EISI HOTEL allows you to optimise the management, workflow and operational analysis of key hotel departments on a single platform.
Join the software platform used by industry leaders
Maximise the benefits of your hotel
Increase productivity
Improve staff performance thanks to the paradigm shift provided by the digitisation of operations and professional development.
Streamline Costs
Streamline your hotel’s operating costs by optimising the processes of key departments
Improve efficiency
Ensure optimal performance thanks to real-time information that allows your hotel to reduce resolution times and optimise processes, consumption, and resources.
All your hotel operations digitised
Maintenance
Health & Safety
Consumption and sustainability
Housekeeping
Guest Experience
Hotel Management
Work orders
Manage requests and departmental incidents
Task scheduling
Define and manage scheduled tasks, preventive maintenance and quality planning.
Standards and processes
Set up, manage, and oversee corporate standards and processes.
Check-list
Technical-legal supervision, snagging lists and quality assurance
Swimming pool and Spa management
Manage and record swimming pool parameters to ensure compliance with RD 742/2013 and/or other local regulations.
Legionella prevention
Maintenance plan and legionella control to ensure compliance with RD 865/2003, UNE 100030-2017 and/or other local regulations.
HACCP Management
Create and register the hazard and critical control points (HACCP) plan.
Readings
Digitise readings for electricity, fuel, water, chemical products, and waste.
Consumption management
Manage and monitor past and present consumption in real time through reports and exportable lists.
Virtual meters
Option to create virtual meters based on real ones, either to convert parameters or to carry out calculations between them.
Carbon Footprint
Automatically calculate the real-time environmental impact of your business for different sources of emissions.
Cleaning & Inspection
Change room cleaning status and inspection reports.
Assignment
Quick assignment/distribution of rooms and daily tasks. Department heads can set up and manage available room ranges.
Room Status
Real-time updating of room status: VIP treatment, 'do not disturb", block room, etc.
Interdepartmental communication
Real-time communication with reception, other departments, and maintenance reporting.
Lost & Found
Create notifications for lost items. Record, track, and locate all lost items in the hotel.
Minibars
Digitise minibar consumption records. Manage and track minibar charges and/or restocking.
Customer relationship management
Customer traceability from check in to post-check out with the possibility to create tracking alarms.
Incident management
Centralisation and management of complaints, compliments and requests from multiple channels on a single platform.
Create work orders
Creation of work orders in the same module with the possibility of linking to the reservation.
Data analysis and reports
Detailed reports on reported incidents with top 10 of the requests made.
Shift management
Manage your team’s work schedule on the same platform. Create, assign, and amend shifts.
Building record
Define and manage scheduled tasks, preventive maintenance and quality planning.
External Suppliers
Automate the management of services offered by external suppliers in your hotels.
Accessibility
Automate the audit and hotel accessibility evaluation process Manage and record accessibility parameters to ensure compliance with UNE 170001:2007.
Streamline operations and improve tracking
Records
Digitise staff actions using mobile devices. Avoid transcription errors, reduce paper use, and enter real-time data into a powerful analysis tool.
Traceability
Information updated in real time through a single platform.
Unlimited users
Unlimited and free creation of users to use the platform.
User hierarchy
Different features according to user hierarchy: Staff, departmental heads/hotel managers and corporate directors.
Work offline
If you lose your internet connection, all the information will be saved on the platform, and when the connection is up and running again all the information will be sent to the server.
Intuitive user-friendly interface
Interface designed for any user profile and to overcome the digital divide.
The best defence for inspections and audits.
By digitising actions and records, you can ensure their traceability and access to information on a single platform with a few simple clicks in the event of an audit or inspection. You won’t have to search for the AZ of the required plan and the date indicated.
If you don’t measure, you cannot improve
Hotel managers
Corporate managers
Reports and dashboards to ensure the smooth running of your hotel.
Supervision of operations and compliance in the hotel.
Real-time current and past diagnostics of the hotel.
Anticipation of hotel pain points.
Reports and dashboards to ensure the smooth running of the hotel chain.
Geographical and comparative reports.
Corporate hotel and chain reports.
Supervision of operations and compliance For all hotels in the chain.
Automatic centralised propagation of operating changes to all hotels.
We are integrated onto multiple platforms.
EISI HOTEL can be integrated into various types of platforms to facilitate your hotel management
Implantamos EISI HOTEL por departamentos y áreas, de manera progresiva, y ha supuesto un salto cualitativo en la digitalización y estandarización de los procesos de nuestros 35 hoteles. La clave del éxito reside en la sencillez de la herramienta y la buena sintonía con el equipo de EISI SOFT, siempre dispuesto a reflejar nuestro feedback en la plataforma y a adaptarse a nuestras necesidades.
Victor Ribas, Dir. Mantenimiento
Playasol Ibiza Hotels
EISI HOTEL es clave para alcanzar la excelencia operativa en cada área. La herramienta, intuitiva y completa, permite elevar el nivel de comunicación interna entre los diferentes departamentos alcanzando así una mayor eficiencia, lo que repercute en la satisfacción de nuestros clientes, que es nuestro principal objetivo.
Jerome Gateau, GM
Marriott La Sella Golf Resort & Spa
En Hotelatelier, apostamos por la calidad como parte esencial de la experiencia del cliente. Confiamos en EISI HOTEL para llevar a cabo una digitalización, monitorización y gestión de los procesos operativos de todas las áreas de negocio. Nos ha permitido trabajar de forma centralizada, poner en valor el dato e identificar e implantar con éxito la mejora continua en la calidad del servicio.
Edurne Vázquez, Chief Strategic Officer
Hotelatelier
Optimise back office management and get the best version of your hotel
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