EISI HOTEL: The Evolution of CMMS.

2018-04-27 09:00:00

Palma de Mallorca, April 27, 2018. - Under the title "Improving Quality and Productivity through Digitalization of Processes in Hotels", EISI SOFT shares its perspective in an article for ITH on the importance of equipping hotel chains with tools specifically designed for the sector, focusing on maintenance management programs (CMMS).

Within the operational processes of an establishment, it is worth highlighting the preventive, corrective, and regulatory maintenance processes, which significantly influence service quality.

As the article details, the most widespread maintenance programs are computerized maintenance management systems, also known by their initials CMMS and occasionally referred to as GMAO, the Spanish acronym for "Gestión de Mantenimiento Asistido por Ordenador".

It analyzes the differences between classic maintenance management programs, which are very focused on maintenance departments and require a high degree of user training due to their technical complexity, and maintenance management programs specifically designed for the hotel sector, which facilitate interdepartmental communication between reception, housekeeping, and maintenance, resulting in quicker issue resolution.

In this vein, EISI HOTEL is presented as "a digital tool that meets, among other things, the new standards of CMMS. It has been specifically developed for the tourism sector with the aim of breaking the technological barriers of its predecessors, featuring an easy and intuitive interface, designed to be used by any user profile."

Among its most significant advantages are "the interdepartmental communication, allowing process control and issue reporting from any department, not just maintenance. All this from any device, whether mobile or desktop, with offline availability."

Additionally, one of the major differences from traditional maintenance programs is the incorporation of specific modules for managing technical-legal processes and regulatory compliance, such as the pool module, the HACCP module, and the legionella prevention module, along with a powerful statistical diagnostic dashboard," the article details.